Shipping policy
All orders are processed within 1–3 business days and shipped as quickly as possible with tracking provided via email once your order has been dispatched. Estimated delivery times are typically 5–10 business days within the United States and 7–21 business days for international orders, though delays may occasionally occur due to carrier issues, customs, weather conditions, or high shipping demand. Customers are responsible for providing accurate shipping information at checkout, as RubyFuel is not responsible for packages delayed, lost, or returned due to incorrect addresses. If your order arrives damaged or appears lost in transit, please contact our support team within 48 hours of delivery or within 7 days of the expected delivery date so we can assist you. Please note that international customers may be responsible for customs duties or import taxes charged by their country. By placing an order, you agree to these shipping terms and conditions.